Privacy Policy

Last Updated: 29 October 2026

At DZYVO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how DZYVO collects, uses, stores, and protects information when you visit dzyvo.com, purchase our digital products, contact us, or use our services.

For this Privacy Policy, “DZYVO,” “we,” “us,” or “our” refers to DZYVO Web & Digital Solutions, owned and operated by Omprakash R. Patel, which operates the DZYVO website and business.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with DZYVO, we may collect the following information.

Information you provide directly

You may provide information when you:

Contact us through our website
Send us an email
Submit a contact or enquiry form
Purchase a digital product
Create or use a customer account, where applicable
Request our website design, digital marketing, SEO, or other services
Communicate with us regarding an order, project, or support request

This information may include:

Name
Email address
Mobile or telephone number
Billing information
Business name and business-related information
Information contained in your enquiry or project requirements
Information necessary to provide a requested service

We only request information that is reasonably necessary for the relevant purpose.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by WordPress, hosting services, security tools, analytics services, or other technologies used on the website.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate usage information
Referring website
Date and time of access
Technical information relating to website performance and security

This information may be used to maintain website security, improve website performance, understand website usage, and troubleshoot technical problems.

3. How We Use Your Information

We may use information collected from you to:

Respond to enquiries and requests
Provide customer support
Provide website design, digital marketing, SEO, and other services
Process and manage digital product orders
Deliver purchased digital products
Maintain customer accounts where applicable
Communicate with you regarding your orders or services
Improve our website, products, and services
Maintain website security
Detect and prevent fraudulent, abusive, or unauthorized activity
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

4. Digital Products

DZYVO may offer digital products such as:

E-books
Guides
Templates
Educational resources
Digital tools
Other downloadable or electronically delivered materials

When you purchase a digital product, we may collect information necessary to process the order, confirm the transaction, provide access to the product, provide customer support, and maintain appropriate transaction records.

Digital products are delivered electronically. DZYVO does not currently sell or ship physical products.

5. DZYVO Services

DZYVO may provide services including:

Website design and development
WordPress website development
Digital marketing
Search Engine Optimization (SEO)
Other digital solutions

When you enquire about or purchase a service, we may collect information necessary to understand your requirements, communicate with you, provide the service, manage the project, and provide support.

6. Contact Forms and Email

If you contact DZYVO through a contact form or email, we may collect the information you provide, such as your name, email address, phone number, business information, and message.

We use this information to respond to your enquiry and provide appropriate assistance.

Please do not submit sensitive personal information through a general contact form unless it is specifically requested and necessary.

7. Payments

When online payments are introduced, DZYVO may use a third-party payment service provider to process payments.

Payment service providers may collect and process payment-related information according to their own privacy policies, terms, and applicable legal requirements.

DZYVO does not intend to store complete payment card details on its own website servers.

The specific payment provider used by DZYVO will be identified and this Privacy Policy may be updated when payment processing is activated.

For example, if Razorpay is subsequently integrated with DZYVO, relevant payment and transaction information may be processed by Razorpay according to Razorpay’s applicable policies and terms. Razorpay’s current privacy documentation describes processing of transaction, contact, device, and related information in connection with its services.

8. Cookies

DZYVO may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning properly
Remember certain preferences
Understand website usage
Improve website performance
Support website security
Provide analytics where analytics services are enabled

You can manage or disable cookies through your browser settings. Some website functions may not operate correctly if certain cookies are disabled.

The actual cookies used by DZYVO may change as website features, plugins, analytics, and services are added.

9. Analytics and Website Performance

DZYVO may use analytics and website performance tools to understand how visitors use the website and to improve website functionality and performance.

Where such tools are enabled, they may collect information such as:

Pages visited
Approximate location information
Device and browser information
Traffic sources
Website interactions
Technical performance information

DZYVO will update this Privacy Policy when additional analytics or tracking services are introduced where their use materially changes the information collected or how it is processed.

10. Third-Party Service Providers

DZYVO may use trusted third-party providers to operate and improve the website and business.

These may include providers for:

Website hosting
Website security
Analytics
Payment processing
Email communication
Website forms
Digital product delivery
Website functionality

These providers may process information on our behalf or independently according to their own terms and privacy policies.

We aim to use third-party services that provide appropriate security and privacy protections.

11. Sharing of Information

DZYVO does not sell your personal information.

We may share information when reasonably necessary with:

Service providers helping us operate the website or business
Payment processors when you make a payment
Hosting and security providers
Analytics providers where enabled
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by applicable law
Other parties where disclosure is necessary to protect our rights, website, users, or business

We only seek to share information that is reasonably necessary for the relevant purpose.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own accounts, passwords, devices, and information.

13. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing products and services
Customer support
Maintaining transaction and business records
Resolving disputes
Preventing fraud and abuse
Meeting legal, accounting, tax, or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Raise a privacy-related concern or complaint

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact us using the details provided below.

15. Children’s Privacy

DZYVO’s website and services are not intentionally directed toward children for the purpose of collecting their personal information.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Once you leave the DZYVO website, the privacy practices of the third party will apply.

DZYVO is not responsible for the privacy policies, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to website functionality
New third-party services
Changes in payment or communication providers
Changes in applicable legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this page.

You are encouraged to review this page periodically.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way DZYVO handles personal information, please contact us:

DZYVO Web & Digital Solutions
Owned and operated by Omprakash R. Patel
Email: hello@dzyvo.com
Website: dzyvo.com